aurahoki link Privacy Policy

This page describes what we collect when you use aurahoki link and how we keep that data protected through encryption, access controls, and transparent disclosure practices.

We at aurahoki link take your privacy seriously. When you create an account, deposit funds, place a bet on Liga 1 or live roulette, or withdraw winnings, you share information with us. We explain below exactly what data we gather, why we need it, who can access it, and your rights over that information. Our policy applies to all aurahoki link users accessing our platform via Android APK, iOS browser, or desktop.

If you have questions about how aurahoki link handles your data after reading this policy, contact our support team through the in-app chat feature or email our data protection contact. We respond to privacy inquiries within standard business hours.

What Data We Collect on aurahoki link

We collect several categories of data when you use aurahoki link. First, we collect account registration data: your full name, email address, phone number, and date of birth. This is used to create your aurahoki link account and send you login links and support notifications. Second, we collect Know Your Customer (KYC) data: your national ID number and a photo of your ID, plus a selfie photo. We use this to comply with anti-money-laundering regulations and to verify that you are genuinely yourself.

Third, we collect payment data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or transfer to a e-wallet, mobile banking, local payment, or online payment Virtual Account on aurahoki link, we record the transaction amount, timestamp, and final balance. We don't store your e-wallet credentials; we receive only confirmation tokens from your payment provider. Fourth, we collect gameplay data: which games you play, your bet amounts, results, and winnings. This data helps us detect unusual patterns (fraud) and provide you accurate account history.

Fifth, we collect device and usage data when you access aurahoki link. We log your device type (Android vs. iOS), approximate location (city-level, not street address), IP address, and browser information. We also track which pages you visit, how long you stay, and which games you open. This helps us optimize aurahoki link for mobile and identify technical issues.

How We Use Your Data on aurahoki link

We use your data on aurahoki link for several purposes. We use account and KYC data to verify your identity, process deposits and withdrawals, and comply with regulations. We use payment data to track transactions, detect fraud, and resolve payment disputes. We use gameplay data to calculate your winnings, maintain game integrity, and provide you with account history and past results.

We use device and usage data on aurahoki link to optimize our platform for mobile, track down technical bugs, and understand which games and features are popular. This helps us decide what to improve next. We may also use your data to send you emails about service updates, maintenance windows, or account security alerts—but we will never send you marketing emails without your consent on aurahoki link.

We use your phone number on aurahoki link to send you two-factor authentication (2FA) codes if you enable that security feature, and to send SMS notifications about withdrawal status or account changes if you opt in. You can disable SMS notifications anytime in your aurahoki link account settings.

Data Storage and Third-Party Processors

We store your aurahoki link data on encrypted servers. Our servers may sit outside your jurisdiction (for example, in Singapore or other Asia-Pacific regions) to ensure redundancy and fast access. We encrypt all data at rest (when stored) and in transit (when moving between your device and our servers) using industry-standard encryption.

We share your data with third-party processors only as necessary. Our payment processor (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receives your payment confirmation data to complete transactions. Our hosting provider receives encrypted backups of your account. Our email provider receives your email address and name to send you notifications. None of these processors can access your KYC documents, password, or sensitive banking information on aurahoki link.

Your Rights on aurahoki link

You have the right to request a copy of all personal data we hold on aurahoki link. You can request this through our support team. We will provide you a downloadable file containing your account details, transaction history, and gameplay data within a reasonable timeframe. You also have the right to request deletion of your aurahoki link account and associated data, subject to legal retention requirements.

You have the right to correct inaccurate data. If your name, email, or phone number on aurahoki link is wrong, you can update it directly in your account settings or contact support for assistance. You have the right to object to certain data uses—for example, you can opt out of push notifications or SMS alerts on aurahoki link anytime. You also have the right to lodge a complaint with your local data protection authority if you believe aurahoki link has mishandled your data.

Data Retention and Deletion on aurahoki link

We retain your aurahoki link account data as long as your account is active. If you close your account, we keep your transaction records and KYC data for seven years to comply with anti-money-laundering regulations. After that period, we delete or anonymize your data. We keep gameplay logs (results, game history) in anonymous, aggregated form for statistical analysis; this cannot identify you.

If you request deletion of your aurahoki link account, we deactivate it immediately and flag your personal data for deletion after the legal retention period expires. You can request deletion anytime by contacting our support team on aurahoki link or emailing our data protection contact address.

Policy Updates and Contact Information

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or a banner on aurahoki link. Your continued use of aurahoki link after such notification means you accept the updated policy. For questions about this policy or your data on aurahoki link, contact our support team through the in-app chat feature. We're available during standard business hours from Jakarta, Surabaya, Bandung, and Medan time zones.

You can also request our full data protection contact information through our FAQ page or our terms of serviceWe take all privacy inquiries seriously and aim to respond within five business days.

How aurahoki link Protects Your Privacy

We at aurahoki link believe privacy is not optional—it's a foundation. We don't sell your data to advertisers. We don't use your gameplay history to manipulate odds or personalize offers in predatory ways. We don't share your KYC information with any third party except as legally required or to process your payments.

Our team undergoes training on data protection. Our systems are regularly audited for security vulnerabilities. We maintain a data breach response plan so that if any unauthorized access occurs, we notify you immediately. We stay compliant with applicable data protection laws in the jurisdictions where aurahoki link operates.

Your privacy on aurahoki link matters. When you trust us with your national ID, your payment information, and your gaming preferences, we take that responsibility seriously. If you ever feel your privacy has been compromised on aurahoki link, contact us immediately through our support channels. We're here to help.